Filtering & Tracing
The POS Monitoring tool provides powerful filters to help you find exactly the traces you need — whether you're debugging a specific order or monitoring overall endpoint health.
Basic Filters
These filters are always visible on the dashboard:
| Filter | Description |
|---|---|
| From / To | Date and time range |
| Venue | Filter by a specific restaurant |
| RMS | Filter by reservation system (e.g. Zenchef, SevenRooms) |
| POS | Filter by POS system (your system) |
| Flow Type | Direction of communication (see below) |
| Status | All, Success, or Failed |
Flow Type Filter
Isolate communications by direction:
| Flow Type | Description |
|---|---|
| All | Show all communication flows |
| Mozrest to POS | Mozrest sending requests to your endpoints (create order, get tables) |
| POS to Mozrest | Your POS sending webhooks to Mozrest (order updates, closures, voids) |
| RMS to Mozrest | The RMS sending reservation events to Mozrest |
| Mozrest to RMS | Mozrest forwarding POS data back to the RMS |
Advanced Search
Click Advanced Search to reveal additional filters for tracing specific orders:
| Field | Description |
|---|---|
| POS Order ID | Your order identifier |
| POS Check Number | The check number for a specific transaction |
| RMS Reservation ID | The reservation identifier from the RMS |
| RMS Reservation Reference | The reservation reference number |
Tracing an Order End-to-End
When you need to follow a specific order through the entire RMS → Mozrest → POS chain:
- Get the identifier — the order ID or check number from your POS.
- Open Advanced Search and enter it in the appropriate field.
- Review all matching traces — you'll see the full chain: the RMS event arriving at Mozrest, Mozrest calling your endpoint, and your response.
- Click into individual traces to inspect payloads, responses, and errors.
Example
A venue reports that an order was created but has wrong data:
- Enter the POS Check Number in Advanced Search.
- Find the Mozrest → POS trace — click into it to see the exact payload Mozrest sent.
- Check the request body — does it contain the correct table, party size, and guest details?
- Check your response — did your endpoint return the expected order ID and check number?
This tells you immediately whether the issue is in the data Mozrest sent (RMS/Mozrest side) or in how your POS processed it.